Make a support request

Tell us what's going on and we'll pick it up. You'll get a confirmation by email, and our team will reply to the same address.

What do you need?
What's the problem?
Pool type?

Volume in m³ or litres if you know it — otherwise length × width × average depth and we'll work it out

Is the pool covered when not in use?
When do you want to use it?
Target water temperature

Local climate affects the size you need

Electrical supply
Looking to buy?

In your confirmation email

So we can reply to you.

This request is handled by HP4P's AI assistant, with a human reviewing anything to do with warranty decisions, complaints, refunds or safety. You can also email us at support@heatpumps4pools.com.